The life and work of an entrepreneur really don’t stop. No matter where you are on your journey in growing your brand, and no matter which field or sphere you work in, it’s probably safe to say that you have a lot on your plate. Growing a business and brand from the ground up is […] Read…
When it comes to marketing your business, the best thing to do is to start with the way you approach customer care and service. You might have the flashiest adverts and marketing campaigns, but the fact is, if your customer care is lacking, you’re going to be turning a lot of people away. This starts […] Read…
If you’re reliant on any kind of telephony, you may well find that there are some scenarios and circumstances which result in you having to take some downtime. Unfortunately, it is an expected part of everyday business that there is always a risk of you facing technical difficulties. That’s why it makes sense to have […] Read…
As your business grows, so does your need to take on more calls, more leads, and to make yourself more available. Therefore, it stands to reason that you will need to think about your call handling capability. It’s pretty safe to say most businesses will want to answer and handle all their calls and queries […] Read…
While growing your business you will likely find that you need to strike a balance. You’re not only going to need to keep bringing in new clients, customers, and revenue, but you’re also going to need to keep your existing customers happy, too. However – if you run a busy firm, that’s not always as […] Read…
Are you an entrepreneur or sole trader? Are you running a growing business and brand off your own back and resources? You’re likely to be eating, drinking, and breathing everything to do with your enterprise. It takes a lot of work and energy! What’s more, if you are focusing on growing your brand and making […] Read…
When you run a business, it’s important that you give your customers and clients as much confidence as possible. But how easy is this to manage, in practice? No two businesses have the same methods of customer engagement, however, there are a few golden, simple ways you can instil confidence in even the most sceptical […] Read…
Feeling like your business is tied into a location that’s choking your growth? Want to offer your customers and clients more flexibility, but are unsure where to start? One of the best things you can do is look into remote setup and working, which means there’s never any need for you to pen yourself down […] Read…
When you start growing your business, it can be hard to keep track of what’s happening from day to day. If you are a small operation that’s just started seeing a huge spike in growth, or if you feel you are taking on more customers than you can feasibly support, there’s no need to panic. […] Read…
When running a small business, you are going to need all the help you can get when it comes to generating leads and building new client relationships. How else are you going to grow from year to year? Your business’ survival depends on how much revenue you make, and therefore, you are going to need […] Read…