phonestar call recording
Record your incoming calls for security or training purposes - FREE
phonestar's Call Recording service makes it supremely easy to record your incoming sales calls, automatically. There's no machinery to set up and no tapes to fiddle with or replace - and of course no hunting for a pen and paper anymore!
You simply buy one or more of our non-geographic numbers and we'll set up automatic call recording FREE on these lines for you.
MP3s direct to your pc
The call recordings are simply sent straight to your computer's email inbox as convenient mp3 audio files.
Recording incoming calls is an invaluable aid to resolving customer service disputes and, of course, to monitor employees' performance for training and feedback.
You can change the email address the recordings are sent to as often as you like using your personal online control panel (great if you're out and about but still want to keep a record of the calls on your laptop, for example). Your control panel also keeps a full recording of the calls you've received.
Change your monitoring message
The default message your customers hear will normally be: "Please hold while we connect your call. Please be advised that calls may be recorded for monitoring or training purposes". But if you wish, you can record your own messages and change them as often as you need to, free.
Record outgoing calls too
If you'd like to record your outgoing calls too, it's easy to set up - we can automatically record every call your business makes - call us to find out more.
Click here to choose your phonestar numbers now