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phonestar call queuing

Wouldn't your customers prefer to know you value their call?

Much as we all hate the dreaded news that our call is in a queue to be answered, sometimes, at busier times, there's simply no alternative to making your customers wait.

But a courteous and informative queuing message is infinitely preferable to hearing an engaged tone - a sure way to make sure your customer hangs up, never to try again!

Free with every phonestar number

With phonestar Call Queuing you can automatically keep them informed of how long they should expect to wait and what position they are in the queue.

You can set the number of callers help in the queue (up to 50, and more on request), and choose the music they'll hear whilst they are placed on hold.

You can also play a variety of 'comfort messages' to your callers, whilst they wait to be answered - and control how often they hear these.

Call queuing is completely free with every phonestar number.

Click here to choose your phonestar numbers now


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