About us
phonestar is an independent communications provider. Our carriers include British Telecom, C&W, Kingston Communications and more.
We provide easily call reporting solutions via recognisable business phone numbers to SMEs across the UK, and also offer cheap international phone calls from any UK landline or mobile.
Meet the staff
Robin James – Managing Director
- Robin started the business in 1999 and since then, has never looked back. Robin now runs one of the UKs leading providers of memorable business phone numbers. After more than ten years, the business now needs highly dedicated staff to deal with the popularity of the company and the increasing amount of enquiries that follow
John Kenward – Office Manager
- John is the longest serving member of the team and ensures the smooth running of the business. If things go wrong, John will be on hand to solve any issues. Taking a back seat from the sales side, John is able to focus on making sure that all your numbers are working as they should and constantly strives to ensure that the business is always improving for the staff and most importantly, the customers.
Greg Blood – Sales Manager
- Greg is always on the look out to find the best for our new and existing customers, nothing is ever to much trouble as he strives to ensure, only the best, Do not hesitate in asking him anything, for a straight and honest answer talk to Greg. --
Chris Sims – Account Manager
- Chris manages new and existing customers, making sure that their experience with us is the best it can possibly be. Chris will constantly be on hand to deal with any queries or issues a customer might have regarding their telephone numbers and services. With endless knowledge on all the possible services your telephone number can offer, you can rest assured that your service is in the best possible hands.
Jason Bassett – Account Manager
- Jason is one of the newest members of the team, but you certainly wouldn't have guessed it. Jason instantly impressed with his great customer service skills and problem management. He manages over 500 accounts with ease and with great product knowledge, if you have a query about your number or if you need something changing, Jason can action it in a flash.
Alex Deutsch – Manager of Cheap International Calls
- With the business constantly expanding, Alex was employed to manage any queries or issues regarding our cheap international telephone service. There's not much Alex doesn't know about cheap international calls so if a customer has any queries regarding the service, Alex will be able to solve it. He also makes a great cup of tea.
Dawn Sutcliffe - Accounts Department
- Dawn is always on hand to answer any billing queries you might have and makes sure that payment for numbers goes through seamlessly. Dawn is responsible for making sure that all customer's payments are up-to-date and is a vital member of the team.
Karen Venn - Accounts Department
- Karen is responsible for making sure that all the invoices and payments are recorded and sent out correctly. If there's an issue with any kind of payment then Karen is the best person to talk to. Another of our longest serving members, Karen knows all there is to know about the billing aspects of the business.